Copier Management Program

All Virginia Tech departments, including student groups, are encouraged to participate in the university’s Copier Management Program. Departments that participate in the program receive high quality, convenient, cost-effective multifunctional copiers. The copiers are managed by Virginia Tech’s own Copier Management team, and the equipment is provided by Ricoh, USA. Ricoh is a leading provider of digital office equipment with over 40 percent of all higher education institutions in the United States.

Departments wishing to participate in the program will be asked to sign a lease for each device utilized. The plan lasts for 36 months and includes a monthly lease charge and a cost per click. The lease and click charge includes all costs for toner, staples, service and maintenance. The lease plan does not include paper, which will need to be purchased by each department.

Benefits of the Copier Management Program

• Cost savings
  The program utilizes the buying power of Virginia Tech to obtain a price that is lower than if an office purchased a copier on their own. Offices considering purchasing a copier should first contact Virginia Tech’s Copier Management Program for a cost comparison.  
  

• Service
  Ricoh guarantees support to any machine requiring service within four hours of receiving a service request. Certified technicians are on campus Monday through Friday, from 8 a.m. to 5 p.m. Virginia Tech’s Copier Management Program is also home to over $10,000 in new Ricoh parts for quick fixes, and has loaner copiers that can be deployed in the event that a department’s copier is down for multiple days.
  

• Quality devices
  Members of the program receive new devices (not refurbished) that meet Virginia Tech’s IT standards for secure transmissions.
  

• Convenience
  Virginia Tech has invested in a device management system that allows for automated monitoring of the devices in the Copier Management fleet. The device management system monitors toner levels and alerts the Copier Management team of service issues with the copiers. Toner as well as other service issues can be handled without inconveniencing users. Copy counts are automatically submitted to the billing department and all billing is submitted into Banner. The system requires that each copier leased from Virginia Tech’s Copier Management Program is networked.  

Lease plan and rates

Departments wishing to participate in the program will be asked to sign a lease for each device utilized. The plan lasts for 36 months and includes a monthly lease charge and a per impression charge. The monthly lease charge for the machines vary depending on what copier and features are selected. The lease and impression charge includes all costs for toner, staples, service and maintenance. The lease plan does not include paper, which will need to be purchased by each department.

Total impression counts per month may vary slightly depending on the device, the department’s needs and average usage. Contact the Copier Management Program to find the current rates, receive a full review, and cost comparison.